Terms & Conditions

1. Acceptance of Terms

By browsing, purchasing, downloading, or accessing any digital content from ayatec, users acknowledge and agree to be bound by these Terms & Conditions.

2. Definitions

For the purposes of these Terms & Conditions, “digital products” refer to non-tangible digital items, including but not limited to software, license keys, media files, courses, and other downloadable or streamable content. A “customer” is defined as any person or legal entity consciously interacting with ayatec’s digital products, be it through downloading, purchasing, using, or other means. The “end user” refers to the person or entity that benefits from or employs the digital product, including those using the digital content to control a physical device produced for further sale.

3. Purchase and Delivery

Upon confirmation and processing of payment, customers will receive an email with license or access details for their purchased digital products. Customers must provide an accurate email address and other essential details for transaction completion and are responsible for safeguarding any provided license information.

ayatec is not obligated to provide detailed instructions on digital product access or usage beyond the publicly available resources. Technical support, provided in English, is available via guides, tutorials, and other online materials. By completing a purchase, buyers affirm their understanding and capacity to use such resources. Exceptions to support policies are subject to ayatec’s discretion.

4. Payment

Transactions are facilitated through the e-shop. Prices are presented in their entirety, excluding VAT, since the trader is registered as a non-VAT payer in the Trade Register of the Czech Republic. Payments are due upon order completion. If payment isn’t received or is declined, the order will be canceled, and no items will be delivered.

5. Refunds and Cancellations

Given the nature of digital goods, all sales are final. All products offer a trial period. By making a purchase, buyers confirm product trial and deemed product satisfaction. Return policy exceptions are at ayatec’s discretion and exclude consumed licenses.

6. Usage and Licensing

Digital products are sold for end users. Redistribution, resale, or unauthorized licensing of ayatec products is prohibited unless explicitly allowed. Reselling physical products containing or paired with ayatec’s digital licenses isn’t a terms violation.

Each software license permits pairing with any single compatible physical device for an indefinite period of time. Users must ensure device compatibility; related complaints won’t be considered. Licenses, once used on a compatible device, are permanently linked to that respective physical device and considered consumed. Consumed licenses are non-refundable under any circumstances, including device malfunctions.

7. Misconduct

The customer must restrain from any attempts to imitate, bypass, tamper, or falsify the licensing process. Failure to do so may result in invalidation of the license without prior warning and without any compensation. Severe infringements may result in legal actions by ayatec.

8. Intellectual Property

All e-shop and related content, including digital products, belongs to ayatec, protected by Czech Republic and European Union copyright laws.

9. Limitation of Liability

ayatec isn’t liable for damages or losses from using or accessing its digital products. Users should maintain devices responsibly to prevent data or physical damage. ayatec’s maximum liability for transaction-related claims equals the transaction amount.

10. Privacy Policy

Refer to our separate Privacy Policy page for details on data collection and usage.

11. Amendments

ayatec may modify these Terms & Conditions with immediate effect. Continued e-shop usage post-modification signifies acceptance with updated terms. Invalid or unenforceable provisions don’t affect the validity of remaining terms.

12. Governing Law

These Terms & Conditions shall be governed by the laws of the Czech Republic. By purchasing or using any ayatec digital product, the customer agrees that all disputes, claims, or proceedings between the parties shall be construed in accordance with the laws of the Czech Republic.

13. Contact Information

For inquiries or concerns, please reach us at: mliptak@ayatec.eu.